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|Security is probably one of the most significant
concerns for both the consumer and the merchant during an online transaction.
In reality an online transaction is probably more secure than a card transaction
in a shop or conducted over the telephone or by fax. Information transmitted
online is encrypted using complicated algarithm combinations unlike these
other methods that use standard medium coding.
The WorldPay Select payment gateway uses a combination of both established
and innovative techniques to ensure the security and integrity of all sensitive
data, protecting both the merchant and their customers.
All communication between the customer and WorldPay is encrypted to the
maximum strength supported by the customer's browser using: TLS or SSL (security).
Our public web servers are certified by Thawte, a public Certificate Authority
ensuring that customers and merchants alike can have confidence that nobody
can impersonate WorldPay to obtain confidential information.
All communication between the merchant and WorldPay, including the details
of the purchase are encapsulated using our own encrypted and digitally-signed
protocol. This uses a combination of standard methods such as PGP, RSA and
MD5 to ensure that the information passed is secure and tamper-proof.
Data storage on WorldPay systems, and the communication between WorldPay
and the worldwide banking networks, is regularly audited by the banks themselves.
There are no vulnerabilities or 'back doors' in any WorldPay systems. We
ensure that we stay up to date with the latest versions of any third-party
code we use, and continually review our own proprietary code, using current
best practice at all times.
In addition card issuers protect cardholders from fraudulent use of their
card in a card not present environment, such as over the Internet or telephone.
As the customer did not sign for the goods they have the absolute right
to demand a chargeback if those goods didn't arrive or the card was used
fraudulently. WorldPay also insure all of our merchants against the risk
of them going out of business. If one of WorldPay's online merchants goes
into receivership WorldPay protects the cardholder by directly refunding
any debits onto their card. These two combined allow complete protection
for a cardholder.